FAQ

- How many days will  it take for my package to be delivered? 

We ship our products with UPS, one of the best & fastest shipping providers in the world.

US & Canada orders are delivered in 10 business days.

Europe orders are delivered in 10 business days.

Australia orders are delivered in 10 business days.

Delivery time for the rest of the world is 5 -7 days.


- What forms of payment are accepted on JuniperandEloise.com ? 

We accept the following forms of payment: Visa, MasterCard and Paypal payments.

 

- When is my order shipped? 

All orders are shipped within 3 business days.

 

- How can I track the status of my order? 

We send an information email with tracking number after  the orders is shipped. Orders can be tracked from UPS website.

https://www.ups.com/WebTracking/track?loc=en_us 

 

- Can I make changes or cancel my online order? 

Please contact us immediately via email in 2 hours . Your order may be shipped in the same day