FAQ

- How many days will  it take for my package to be delivered? 

We ship our products with UPS, one of the best & fastest shipping providers in the world.

US & Canada orders are delivered in 4 - 5 business days.

Europe orders are delivered in 3 - 4 business days.

Australia orders are delivered in 5 - 6 business days.

Delivery time for the rest of the world is 5 -7 business days.


- What forms of payment are accepted on JuniperandEloise.com ? 

We accept the following forms of payment: Visa, MasterCard and Paypal payments.

 

- When is my order shipped? 

All orders are shipped within 3 business days.

 

- How can I track the status of my order? 

We send an information email with tracking number after  the orders is shipped. Orders can be tracked from UPS website.

https://www.ups.com/WebTracking/track?loc=en_us 

 

- Can I make changes or cancel my online order? 

Please contact us immediately via email in 2 hours . Your order may be shipped in the same day