Shipping Information

COVID-19 UPDATE:

US & Canada orders: FEDEX is open for business and delivery is in 4 business days. FEDEX operations are considered to be critical infrastructure by Department of Homeland Security and will continue to pick up and deliver.

EUROPE orders: TNT is our deliver service partner during pandemic.

REST OF THE WORLD: TNT is open for business. There would be couple of delays on delivery.

DELIVERY

We offer express shipping on all orders and FREE express shipping for orders over $100. All our products are custom made and shipped within 3 business days of payment. 

The price of our products does not include any customs or duty fees. Juniper & Eloise Bracelets collect product and shipping costs only. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. Signature is required at the time of delivery. 

Important Note: There is no customs fee for US orders under $800.

FEDEX is not able to ship to APO/FPO/DPO (military) addresses.

REFUSED / UNCLAIMED SHIPMENTS
We collect one way shipping fee at the time of order. Buyers are responsible for providing correct address and acceptance of the shipment at the time of delivery. Uncollected packages will not return to us. Uncollected packages are returned only in some countries and the return shipping fee and customs fee will be charged to buyer in case of the return of uncollected /unclaimed shipments. We do not refund payments of uncollected shipments.

 You can find delivery times and shipping provider information from the chart below.