Shipping Information

DELIVERY

We offer express shipping on all orders and FREE express shipping for orders over $100. All our products are custom made and shipped within 3 business days of payment. 

There is no customs fee for US orders under $800.

The price of our products does not include any tax, customs or duty fees. Juniper & Eloise Bracelets collect product and shipping costs only. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. Signature is required at the time of delivery. 

Important Note For our customers from EU: Starting from 1st July 2021, the EU is making changes to its VAT rules which will affect shipments to the EU. There will be EU VAT tax on every online sale under 150 Eur. The Vat tax rate varies from 17% to 25% depending on the destination country. Our shipping service provider will ask for VAT Tax payment and service fee at the time of delivery.

 

We recommend you to place order from our ETSY store if you’d like to pay the EU VAT tax in advance. ETSY charges the VAT tax at the time of payment, so you will know the amount of the tax that you will pay. Here is the link for our ETSY store.

https://www.etsy.com/shop/JUNIPERANDELOISE 

UPS and FEDEX do not deliver to APO/FPO/DPO (military) addresses.


REFUSED / UNCLAIMED SHIPMENTS
We collect one way shipping fee at the time of order. Buyers are responsible for providing correct address and acceptance of the shipment at the time of delivery. Uncollected packages will not return to us. Uncollected packages are returned only in some countries and the return shipping fee and customs fee will be charged to buyer in case of the return of uncollected /unclaimed shipments. We do not refund payments of uncollected shipments.

 


 You can find delivery times and shipping provider information from the chart below.


  

COUNTRY

DELIVERY TIME

SHIPPING PROVIDER

United States

4 Business Days

UPS 

 

United Kingdom

5 Business Days

TNT Express

 

France

5 Business Days

   TNT Express

Canada

5 Business Days

UPS Express 

 

Italy

5 Business Days

TNT Express

 

Germany

5 Business Days

TNT or GLS

 

Switzerland

5 Business Days

TNT Express

 

Belgium

5 Business Days

TNT Express

 

Sweden

5 Business Days

TNT Express 

 

Rest Of The Europe

6 Business Days

TNT Express 

 

Mexico

5 Business Days

UPS

 

Australia & New Zealand

7 Business Days

TNT Express

 

Japan

7 Business Days

TNT Express 

 

Turkey

2 Business Days

MNG Kargo 

 

United Arab Emirates

5 Business Days

TNT Express 

 

Saudi Arabia

5 Business Days

TNT Express 

 

REST OF THE WORLD

7 Business Days

UPS or FEDEX