Important
Note For our customers from EU: Starting from July 1st 2021, the EU is making changes to its
VAT rules which will affect shipments to the EU. There will be EU VAT tax on
every online sale under 150 Eur. The Vat tax rate varies from 17% to 25%
depending on the destination country. Our shipping service provider will ask
for VAT Tax payment and service fee at the time of delivery.
We recommend you to place order from our ETSY store if you’d like to pay
the EU VAT tax in advance. ETSY charges the VAT tax at the time of payment, so
you will know the amount of the tax that you will pay. Here is the link for our
ETSY store
REFUSED /
UNCLAIMED SHIPMENTS
We collect one way shipping fee at the time of order. Buyers are responsible
for providing correct address and acceptance of the shipment at the time
of delivery. Uncollected packages will not return to us. Uncollected
packages are returned only in some countries and the return shipping fee and
customs fee will be charged to buyer in case of the return of uncollected /unclaimed
shipments. We do not refund payments of uncollected shipments.
We offer express shipping for US orders. All our products are custom made and
shipped within 3 business days of payment.
The price of our products does not include any tax, customs or
duty fees. Juniper & Eloise Bracelets collect product and shipping
costs only. Payment of any duties and import taxes is the responsibility of the
recipient, and these fees are collected at the time of
delivery. Signature is required at the time of delivery.
You can find delivery times and shipping provider information from the chart below.